Dev License: This installation of WHMCS is running under a Development License and is not authorized to be used for production use. Please report any cases of abuse to abuse@whmcs.com

Problem


Emails are being received too late in SmarterMail mail boxes.

Resolution


The following reasons may cause delayed Inbox delivery.

  • A ton of mails in the Mail Spool. Make sure that the mail spool has no large amount of mails.
  • Insufficient server Resources. Make sure that your mail server is not overloaded.
  • Greylisting Enabled. Make sure that the GreyListing is disable for your account.
  • An antivirus scanning process on your server may take a few times to scan the mail.

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