Dos and Don'ts for Windows Premium VPS, Classic VPS, Economy VPS and Windows Private Cloud VPS:
- Please allow remote desktop connection before enabling any third party firewall or anti-virus application.
- Do not delete or modify 'Accuwebhosting_tech/Tech_support' user as it is our critical support account. If you delete 'Accuwebhosting_tech/Tech_support' user, please mention necessary login details while submitting a ticket.
- Do not modify Firewall settings if you are not familiar with it.
- Do not disable or modify network card settings.
- We never recommend any third party application which can modify or disable VPS network card settings.
- Do not disable or uninstall Virtual Machine Config service [VMCONFIG], otherwise you will not be able to manage your VPS using VPS management portal.
- We strongly recommend that you keep your VPS updated by installing 'Microsoft Windows updates' on a regular interval.
- Do not modify Remote Desktop Services stats.
- For the customers having Full OS [with WebsitePanel, SmarterMail, MSSQL, MySQL, IIS, DNS, FTP, etc.]:
- Do not delete or modify below mentioned system users:
- WPServer
- WPPortal
- WPEnterpriseServer
- Do not uninstall SQL 2008 Server from your VPS, otherwise your WebsitePanel will not function.
- Do not modify or delete 'WebsitePanel' database and 'WebsitePanel' user from SQL 2008 server.
- Do not modify/stop the below mentioned services:
- MySQL
- MSSQL
- SmarterMail
- WebsitePanel Virtual Machine Configuration Service
- Do not modify basic settings from IIS if you are not familiar with them.
- Do not modify or delete 'System Databases' i.e. master, model, msdb, tempdb, etc.
- Do not delete or modify phpMyadmin, SmarterMail, WebsitePanel websites from IIS if you are not familiar with them.
- If you reset SmarterMail 'admin', SQL server 'sa', MySQL 'root' users' passwords then make sure that you update the passwords in WebsitePanel configurations as well otherwise you cannot manage them from WebsitePanel.
- Do not modify the settings from WebsitePanel -> Configurations -> My Server, if you are not familiar with the basic settings of WebsitePanel.
- Do not delete or modify below mentioned system users:
Note for the customers who have purchased Unmanaged VPS Services:
Any recurring request to reconfigure above mentioned services will incur a cost of $30 per hour.
