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Problem Statement


Getting error while creating an email account from cPanel.


Error Message


file open /home/user/etc/domainname/passwd failed with error no such file or directory


Solution


Normally this error occurs when /etc directory is removed. This directory contains an email account password and other configuration details for specific user. In order to fix this issue, you just need to create /etc directory.

  1. Navigate to path /home/username/
    cd /home/username/
  2. Create /etc directory
    mkdir etc
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