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Articles

Fatal error: Call to undefined function mysqli_connect() in /home/user/public_html/includes/connection.php

Error Message Fatal error: Call to undefined function mysqli_connect() in...
Fix - Unknown address error 550-Verification failed in exim

One of our Linux VPS customers faced the problem wherein the customer was unable to receive...
Fix - cPanel Account Restore Failed: Failed to create the account. A database owner with the name “cpaneluser” already exists

One of our customers was migrated from another cPanel host. While restoring his account to our...
Fix - tailwatchd service is down in WHM

One of our customers received an email from WHM that service tailwatchd is down. We have taken...
Fix :: Unable to add domain in cPanel that points to some other server

Problem Statement Unable to add domain (which is not pointing to cPanel server.) in cPanel...
Fix :: file open /home/user/etc/domainname/passwd failed with error no such file or directory

Problem Statement Getting error while creating an email account from cPanel. Error Message...
How to Allow Remote Connection to MySQL Server in cPanel/WHM Server?

To prevent potential security risks to MySQL server, by default remote MySQL connections are...
How to Create Reseller Account in WHM?

WHM allows you to create reseller accounts under your cPanel Linux VPS. To create reseller...
How to Install ClamAV plugin from WHM?

ClamAV is a one of the most popular open source antivirus plugin available for cPanel servers....
How to Install SSL Certificate on WHM/cPanel Services?

By default, all WHM/cPanel services use self signed certificate and you get warning while using...
How to Open Ports in WHM Firewall?

There are times when you are required to open some ports in the firewall to run applications....
How to Set the Server Time Zone in WHM?

We deliver Linux VPS with default Timezone i.e. MST – Mountain Standard Time. You may need to...
How to activate and Manage Auto-SSL Certificate in WHM/cPanel?

cPanel provides free SSL Certificate to the WHM/cPanel users. Since it is an automated process by...
How to convert addon domains to a separate cPanel account?

You may have multiple addon Domains hosted in a cPanel account. Following article will help you...
How to install CloudFlare cPanel plugin in WHM?

CloudFlare plugin integrates CloudFlare services with cPanel server and allows your customers to...
How to install ConfigServer Explorer to cPanel/WHM?

Undoubtedly, WHM has been the most comprehensive control panel of all time for Linux based...
How to install ConfigServer Firewall to cPanel/WHM?

The ConfigServer Firewall - CSF is one of the most popular and advanced firewall suite available...
How to install memcache on WHM/cPanel server (CentOS)?

Following article will assist you to install Memcache in cPanel/WHM server. Login into your WHM....
How to limit privileges of a reseller account in WHM?

After creating Reseller account in WHM, the most important part is to set Reseller privileges....
How to redirect cPanel/Webmail to encrypted connection [SSL]?

When you want to transmit sensitive information over the Internet, you should use HTTPS instead...
How to set the backup configuration in WHM?

You should consider taking the Backup of your cPanel data at a regular interval. cPanel provides...
SMTP error while using PHPMailer with GMail Authentication

Problem Statement One of our Linux VPS customer was unable to send emails through PHPMailer...

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